3 Things to Look for When Choosing an HVAC Contractor

Posted On: April 20, 2020

When selecting an HVAC contractor for your heating and cooling needs, it’s important to do your research to find the best professional available for the job. Too often, customers have a tendency to settle for the first contractor they find that services their area. But by taking the time to understand the pros and cons of each HVAC contractor that’s available, you’ll ensure your home comfort needs are properly met.

Read on to learn what’s most important to consider when performing your HVAC contractor search!

HVAC Contractor Licensing & Experience

Your home’s heating and cooling equipment are among the most complex and expensive systems that exist within your home. It’s imperative that whomever you select to work on this equipment is properly trained to do so. In Ohio, HVAC contractors are required to hold proper licensing that requires at least five years of experience within the field prior to the date of filing a licensing application.

In addition to licensing, you should also inquire about the team’s overall experience, affiliations, and certifications. Decades of experience won’t guarantee that your contractor is the perfect person for the job; however, years of experience coupled with up-to-date certifications indicate that your technicians are trained to use the most advanced industry tools and techniques. For example, JM Mechanical Heating & Cooling holds the following affiliations and certifications to ensure our employees remain current on the latest industry trends and techniques:

  • North American Technician Excellence (NATE)
  • LG Excellence Air Conditioning Contractor
  • Air Conditioning Contractors of America (ACCA)
  • Tempstar Elite Dealer
  • Daikin Comfort Pro

You can easily locate an HVAC contractor’s experience, certifications, and affiliations in the about section of their website, or by calling them directly.

Customer References & Referrals

Part of your homework when finding the best HVAC contractor for your comfort needs is reading customer reviews and testimonials. More than this, however, you should make an effort to request references and referrals directly from the HVAC company and call them up to ask the following questions:

  • Was service completed on time and within budget?
  • Did the company respect your property during service?
  • Did technicians leave a mess or clean their work area?
  • Did technicians take time to test the system after installation, repair, or replacement?

You may also want to do a search on the Better Business Bureau website to see the company’s current rankings and customer reviews. Additionally, you can refer to reliable sources such as Consumer Affairs or Expertise to understand which contractors in your area are the best to use. JM Mechanical was recently listed as one of the top HVAC contractors in Cincinnati’s Consumer Affairs report and Expertise’s 2020 List of Best HVAC & Furnace Repair Companies in Cincinnati. 

Guarantees on HVAC Services Provided

The best HVAC contractors will stand behind their work, offering customers guarantees on service and extended warrantees. At JM Mechanical, our team offers the following benefits to our customers:

  • Online tracking with 30-minute arrival window guarantee, or services are 50% off
  • 5-year warranty on all service repairs
  • 0% APR financing offered on all services
  • 30-day comfort guarantee or your money back
  • 10-year, no-hassle parts and labor replacement warranty

Ask your HVAC contractor how they plan to stand behind their work beyond initial service before scheduling an appointment with them!

Contact JM Mechanical Heating & Cooling

For experienced, highly recommended HVAC service backed by a long list of guarantees, look no further than JM Mechanical for your heating and cooling needs. Our team is happy to ensure your home comfort needs are met exactly the way you expect.

Contact us today to get the top-level service your home deserves!

Read What Our Customers Are Saying

Fantastic service! From the staff I spoke with the two service and installation technicians, all were very informative and professional. I highly recommend JM Mechanical Heating and Cooling. I plan to utilize their services in the future for my semi- annual HVAC check-up!

Sandy G.

I was impressed by their level of customer service, and they really care about customer satisfaction. The office staff are very friendly, and they follow-up to be sure everything went as expected, and really want to help if there were any issues. Brandon is exceptional, takes the time to explain what is going on and really seems to care about his customers. A+ experience.

Paul

The woman who answered the phone was very helpful and professional and she immediately gave me available times and fortunately Jason was able to come on site today, detect the problem and I ended up needing a brand new water heater after mine had been over 12 years old. Jason was incredibly professional, courteous, fast, and respectful of my home. I highly recommend JM to anyone and if I ever have trouble again they will be my FIRST call! Thank you for the exceptional service!!

Eva G.

JM Mechanical services all 20+ locations, of our company, and we are very happy with the technicians and the very prompt response time. The customer service of Josh, Brandon and Jason has been excellent.

Clare A.

Amazing service! Friendly is an understatement, they even entertained our German Shepherd by playing fetch with him. Very knowledgeable and efficient as well. You can tell they love their work and they know how to do it. Highly recommend!!

Crissy B.

Excellent service from administration to service. JM Mechanical conducts business in an honest and ethical manner at an affordable price. Service is also extremely timely. James H. has installed both a water heater and furnace at my home in the last 6 weeks. James is knowledgeable, professional, courteous, and a pleasure to do business with; I am very pleased with both jobs. Thank you JM Mechanical; I greatly appreciate your reliability, quality and integrity.

Brian L.

James H. and Jeff F. were prompt as per usual this morning and gave prior notification via text messaging that they were on their way. We have nothing but nice things to say about this company. They are always clear and concise on the course of action necessary to fix the problem. Every time we have used J.M. Mechanical we have been treated with the utmost respect and have never talked down to us like some other companies have done. They installed a new heat pump for us today and we couldn’t be happier with the results. They were fast and efficient in every way and we will continue to use them on any of our future needs.

Dennis M.

Always great customer service and incredibly fast service from JM Mechanical! Plus, their repairs and replacements for our apartment rentals have always been top notch. Myself and my family would gladly recommend them to anybody!

Brent B.

By far the best HVAC company that I have ever dealt with. Extremely professional and they do excellent work! I use them for both my home and business.

Mo Halpin
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